technologywithin - Notice history

All systems operational

Voice Services - Operational

Leased line connectivity - Operational

twiindata Portal - Operational

Customer Sites - Operational

technologywithin Office Communications - Operational

Mojo Portal - Operational

Wireless Services - Operational

twiinworkspace - Operational

Other Services - Operational

Notice history

Apr 2024

Voice Services Outage
  • Resolved
    Resolved

    Fault has now been cleared

  • Identified
    Identified

    Some client voice services are currently offline, We have identified a fault with a server in London and a technician is scheduled to arrive at 7PM to further investigate.

Voice Services
  • Resolved
    Resolved

    We are seeing calls routing across the trunks that were having issues. We are speaking with the trunk provider to find out the cause of the outage.

  • Investigating
    Investigating

    We are currently investigating an issue with some of the trunks that are used in our voice platforms.

Mar 2024

No notices reported this month

Feb 2024

twiinvoice incoming call issues
  • Resolved
    Resolved

    All numbers have now been reinstated and calls should now be working correctly.

  • Investigating
    Investigating

    We have discovered that numbers belonging to our twiinvoice platform have been removed from one of our providers siptrunk. This siptrunk routes some calls to our system.

    We are currently reassigning the numbers back to the correct trunks to re-establish connectivity.

    This will only have an impact on a minority of customers incoming calls. All outgoing calls will continue to work.

     

     

     

     

     

Feb 2024 to Apr 2024

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