technologywithin - Notice history

All systems operational

Voice Services - Operational

Leased line connectivity - Operational

twiindata Portal - Operational

Customer Sites - Operational

technologywithin Office Communications - Operational

Mojo Portal - Operational

Wireless Services - Operational

twiinworkspace - Operational

Other Services - Operational

Notice history

Aug 2024

No notices reported this month

Jul 2024

No notices reported this month

Jun 2024

Legacy Phone Systems
  • Resolved
    Resolved

    Voice connectivity has been stable since the restoration of service. We are also working with the carrier to identify the exact cause for this outage and will investigate any potential improvements to service resiliency.

  • Monitoring
    Monitoring

    Voice services have been restored, we are working to identify the cause of the outage with our upstream carrier.

  • Investigating
    Investigating

    We are currently investigating an issue with our legacy Mojo voice platform. Other voice platforms are unaffected by this outage.

Legacy Phone Platform Issues
  • Resolved
    Resolved

    We have had confirmation that this issue has now been resolved.

    We are sorry for any inconvenience caused.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We are still investigating this incident. We believe we have found the issue but are working on a solution to restore services without causing disruption for other customers.

  • Investigating
    Investigating

    We are currently investigating an issue with our legacy Mojo voice platform. This is causing an outage for a small number of customers. Our other voice platforms are uneffected.

Jun 2024 to Aug 2024

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