Notice history

Resolved
April 30, 2024 at 7:48 PMUTC
Resolved
April 30, 2024 at 7:48 PMUTC
Fault has now been cleared
Identified
April 30, 2024 at 4:00 PMUTC
Identified
April 30, 2024 at 4:00 PMUTC
Some client voice services are currently offline, We have identified a fault with a server in London and a technician is scheduled to arrive at 7PM to further investigate.

Resolved
April 02, 2024 at 11:12 AMUTC
Resolved
April 02, 2024 at 11:12 AMUTC
We are seeing calls routing across the trunks that were having issues. We are speaking with the trunk provider to find out the cause of the outage.
Investigating
April 02, 2024 at 10:31 AMUTC
Investigating
April 02, 2024 at 10:31 AMUTC
We are currently investigating an issue with some of the trunks that are used in our voice platforms.

No notices reported this month

Resolved
February 27, 2024 at 7:16 PMUTC
Resolved
February 27, 2024 at 7:16 PMUTC
All numbers have now been reinstated and calls should now be working correctly.
Investigating
February 27, 2024 at 3:28 PMUTC
Investigating
February 27, 2024 at 3:28 PMUTC
We have discovered that numbers belonging to our twiinvoice platform have been removed from one of our providers siptrunk. This siptrunk routes some calls to our system.
We are currently reassigning the numbers back to the correct trunks to re-establish connectivity.
This will only have an impact on a minority of customers incoming calls. All outgoing calls will continue to work.

technologywithin - Notice history