technologywithin - Notice history

All systems operational

Voice Services - Operational

Leased line connectivity - Operational

twiindata Portal - Operational

Customer Sites - Operational

technologywithin Office Communications - Operational

Mojo Portal - Operational

Wireless Services - Operational

twiinworkspace - Operational

Other Services - Operational

Notice history

Oct 2025

Leaseline providers outage
  • Resolved
    Resolved

    We have received confirmation from the provider that the lease line connectivity is now fully functional. If you would like an RFO for this issue, please contact the Support Team who will be happy to provide this when it's available. If you are still experiencing any issues, please do contact the support desk on 02079538800. We apologise for the inconvenience caused by today's issue.


  • Update
    Update

    The provider is still monitoring this. It looks like it's stable across the board, but we have not yet received a resolved or confirmation.

  • Update
    Update

    The provider is still monitoring these issues. We don't have a further update yet if you are still experiencing any problems, please get in touch with the support desk.

  • Monitoring
    Monitoring

    We can see that most of the lease line connectivity has been restored and appears to be stable since 10:30. Our provider has stated the service is still at risk and thus the issue is not considered fully resolved. We are actively monitoring the issue. We eagarly await confirmation of resolution from our provider.

  • Update
    Update

    We have had an update from the provider stating that this is also affecting VoIP, DSL, & ethernet circuits. They are still investigating these issues. We are seeing some sites getting connectivity again, but most are still down.

    This is being looked into as a matter of urgency. Again, we apologise for the inconvenience this has caused.

  • Investigating
    Investigating

    We are investigating issues across different leaseline providers. As soon as we have any more information, we will pass on an update.

    We apologise for any inconvenience this has caused

Lease line connectvity
  • Resolved
    Resolved

    We believe that the leaselines are now back up and running.

    We will request an RFO and send this to our customers.

    If you are still experiencing any issues, please call the support desk on 02079538800.

  • Investigating
    Investigating

    There was a brief dropout earlier today across multiple lease lines. We are continuing to speak with the lease line providers for more information on this.

    We apologise for any inconvenience this has caused.

Leased line connectivity
  • Resolved
    Resolved

    We believe the incident has now been resolved, the affected circuits returned to service and we have seen stability since.

  • Investigating
    Investigating

    We have noticed a number of leased line circuits drop in a similar manner to last night, all from the same provider. We are currently investigating with the provider but from the symptoms it appears that the issues from yesterday evening have recurred.

Leased line conectivity
  • Resolved
    Resolved

    We have seen all affected circuits return to normal service and our supplier has confirmed this.

  • Investigating
    Investigating

    We have been notified by one of our leased line providers they are currently experiencing issues at one of their networking data centres.

    We are awaiting updates regarding the issues they face.

     

Sep 2025

No notices reported this month

Aug 2025

No notices reported this month

Aug 2025 to Oct 2025

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