Virgin Media Outage

Resolved

Partial outage

Started over 1 year agoNovember 28, 2024Lasted about 4 hoursNovember 28, 202410:09 AM2:07 PMUTC

Affected

Leased line connectivity

Updates

Resolved
November 28, 2024 at 2:07 PMUTC
Resolved
November 28, 2024 at 2:07 PMUTC
We have been informed that splicing has now been completed and sites are back online.
We would like to apologize for any inconvenience caused by this outage.
Monitoring
November 28, 2024 at 1:41 PMUTC
Monitoring
November 28, 2024 at 1:41 PMUTC
We have been provided an update that states that there is currently splicing work taking place to bring services back online. While we have seen some sites come back up, they are still at risk of going down again due to splicing works taking place.
Identified
November 28, 2024 at 10:46 AMUTC
Identified
November 28, 2024 at 10:46 AMUTC
Our providers have identified 2 Virgin media interconnects which are out of service. Virgin have been notified and the issue is impacting other providers using Virgin Media as a carrier.
Investigating
November 28, 2024 at 10:09 AMUTC
Investigating
November 28, 2024 at 10:09 AMUTC
We are currently investigating an incident with sites using Virgin Media as a carrier. We are speaking with our providers to escalate the issue.

technologywithin - Virgin Media Outage – Incident details