Our provider have confirmed resolution and don't expect another issue. If you are still suffering from issues, please do contact our Support Team who will investigate for you.

We greatly apologise for the issues today and the inconvenience to our affected customers.

We are now seeing the majority off sites back online. Please contact the helpdesk if your site is still down due to this outage.

The upstream provider has stopped all repair work at their data centre to find the root cause of these outages.

We will continue to monitor until we have been given an official all clear.

Unfortunately we have received more reports the outage has returned to some of our customers. Once again we are investigating and working with the provider to restore service as quick as possible.

The provider have confirmed the issue as resolved. If you are still suffering from issues, please do contact our support team who will be happy to assist.

Once again, we greatly apologise for the issues suffered.

We are seeing our leased line services returning and service should be as expected. We are still actively monitoring the situation as we haven't had full confirmation of resolution from the provider.

We will update further once we have confirmation.

Our provider has confirmed the issue is related to leased lines that terminate in Telehouse North. We are working with them and providing support wherever available.

We will update again when we have new information to share.

We have had no further reports of issues and can confirm the issue is resolved. If you are still suffering from issues, please contact our Support Team who will be happy to assist.

Once again, we apologise for the inconvenience this issue our affected customers.

We are starting to see services return to normal. We will continue to monitor and will send out and RFO as soon as we have one.

The root cause of the issue has been identified as failing hardware. The upstream provider is currently in the process of moving connections to unaffected hardware to bring the leased lines back as soon as possible.

The upstream provider is seeing connection issues with multiple wholesale providers and have narrowed down the cause of the fault to be switches within their data centre. They are continuing to work on a fix for this incident.

We have had confirmation normal service has resumes. If you do continue to suffer issues, please contact our Support Team.

We apologise for any inconvience caused by this issue.