technologywithin - Twiindata Leased Line and Voice Outage – Incident details

All systems operational

Twiindata Leased Line and Voice Outage

Resolved
Partial outage
Started about 2 months agoLasted 25 minutes

Affected

Voice Services

Partial outage from 12:46 PM to 1:10 PM

Customer Sites

Partial outage from 12:46 PM to 1:10 PM

Updates
  • Resolved
    UTC
    Resolved

    The leased line provider has now confirmed that a fix is in place and services are stable. A permanent resolution will be implemented during an emergency maintenance window scheduled for the early hours of tomorrow morning, 22 May.

    technologywithin apologises for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    The leased line provider and our team are observing that some services are restored. The provider continues to investigate the issue and, at this stage, cannot confirm that services are fully restored or that stability will be maintained.

  • Investigating
    UTC
    Investigating

    We are currently investigating outages affecting Twiindata sites serviced by one of our leased line providers. This issue is impacting both internet and voice services.