technologywithin - Packet Loss on Lines – Incident details

All systems operational

Show current status

Packet Loss on Lines

ResolvedDegraded performance1 hour 19 minutes

Affected

Leased line connectivity

Degraded performance from 10:30 AM to 11:49 AM

  • ResolvedUTC

    The provider has resolved the issue and normal service has resumed.

    If you are still experiencing issues, please do contact our Support Team who will be happy to help.

    Apologies for the disruption of service to all our affected customers.

  • IdentifiedUTC

    Our provider have identified the issue lies at their data centre and are looking for the root cause. Technologywithin are providing support where possible to help speed identification along.

    More updates will follow.

  • InvestigatingUTC

    We are currently investigating an issue with leased lines experiencing slow performance and high packet loss. This has been raised with the provider and we are working with them to determine the root cause of the issue.