technologywithin - Virgin Media Outage – Incident details
All systems operational
Virgin Media Outage
Resolved
Partial outage
Started 29 days agoLasted about 4 hours
Affected
Leased line connectivity
Updates
Resolved
Resolved
We have been informed that splicing has now been completed and sites are back online.
We would like to apologize for any inconvenience caused by this outage.
Monitoring
Monitoring
We have been provided an update that states that there is currently splicing work taking place to bring services back online. While we have seen some sites come back up, they are still at risk of going down again due to splicing works taking place.
Identified
Identified
Our providers have identified 2 Virgin media interconnects which are out of service. Virgin have been notified and the issue is impacting other providers using Virgin Media as a carrier.
Investigating
Investigating
We are currently investigating an incident with sites using Virgin Media as a carrier. We are speaking with our providers to escalate the issue.