technologywithin - Legacy Phone Platform Issues – Incident details

All systems operational

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Legacy Phone Platform Issues

ResolvedPartial outage2 hours 45 minutes

Affected

Voice Services

Partial outage from 9:19 AM to 12:04 PM

  • ResolvedUTC

    We have had confirmation that this issue has now been resolved.

    We are sorry for any inconvenience caused.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    We are still investigating this incident. We believe we have found the issue but are working on a solution to restore services without causing disruption for other customers.

  • InvestigatingUTC

    We are currently investigating an issue with our legacy Mojo voice platform. This is causing an outage for a small number of customers. Our other voice platforms are uneffected.