15th March 2021

Voice Services Upstream Provider Issues

We have been advised by an upstream provider of 2 issues that we are currently monitoring. One issue has been resolved with no impact but we are continuing to monitor. The 2nd issue is presenting itself as calls that continue to ring even when answered. We have had a very small number of reports of this issue effecting clients. A resolution is being worked on to minimise impact. We will update as we have more information.